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Senior Commercial Insurance Broker

We are looking to recruit a talented Project coordinator on a 12 month fixed term contract to be accountable for project coordination, relationship management and administration relating to the People Development line of business. This role will provide support to the associate consultants and internal team delivering client facing projects and ensure the smooth internal running of the line of business.

Outplacement is Connor largest and most established line of business which delivers a significant proportion of Connors revenue. This role will provide some additional administration support to enable the main outplacement team to focus on maximising revenues and providing back up support for peak periods or periods when the team is under resourced.

With Connor you will be a ‘big’ player in a ‘smaller’ company – the ability to make a real difference every day is yours! There is little bureaucracy at Connor, so your great ideas can easily be implemented. There is a highly professional and experienced team of people aligned with you to support you in being successful and we offer a competitive salary and flexible benefits package as we are part of the NFP Group of companies.


Scope of position

Job Title Project Co-ordinator
Reports to People Development Manager

Purpose of role


The purpose of this role is to support the People Development Manager & Senior Consultants across the full life cycle of activities that take place within the line of business, in particular co-ordination and delivery activities which ensure our clients experience a fantastic delivery service from Connor and our delivery team are supported to achieve this.  


This role will be responsible for select activities in the following key areas: 


 Associate allocations, capacity planning and administration support

  • Project coordination and administration for both client facing and internal projects
  • Project managing events such as assessment and CPD days
  • Project tracking, reporting and coordination.

Billable client delivery.

Key responsibilities

Activity area Tasks Time allocation

Operational tracking, reporting and coordination for People Development work. 

  • Tracking all work via the line of business work plan & sales pipeline ensuring an accurate picture of upcoming and past client delivery. 
  • Managing delivery and Zoom calendars to ensure no conflicts in delivery scheduling. 


Project coordination and administration for client facing and internal projects
  • Coordinate all client projects end to end alongside project manager (if applicable)
  • Complete accurate administration in relation to all projects e.g. VoicePrint set up, chasing, printing and binding.
  • Create and manage client reporting as agreed in project plan. Includes setting up survey monkey surveys for delivery and coaching evaluation.


Associate allocations, capacity planning and administration support

  • Act as first point of contact for all associate queries.
  • Manage associate availability for delivery and send associate rate cards.
  • Manage onboarding process for new associates and ensure they are set up smoothly and efficiently
  • Participate in community calls and events.


Project managing line of business events such as assessment days & CPD days.


  • Coordinate all events such as associate assessment days & CPD events
  • Liaise with attendees


Person specification

Mandatory skills & experience

  • Strong communication and influencing skills and can build instant credibility and long-term relationships with stakeholders of all levels
  • Comfortable working across organisational levels (HR Director and down)
  • Demonstrable project coordination experience with an eye for detail and accuracy
  • Excellent writing skills
  • Practical, pragmatic and hands on, thriving under pressure and responsibility
  • Is happy working at pace on numerous simultaneous tasks
  • Must have thick skin, tenacity and be able to demonstrate being able to work in ambiguity
  • Competent in MS office suite with excellent Excel, PowerPoint and word skills

Desired skills & experience

  • Background/qualification in HR, L&D or Psychology
  • Worked in a sales driven and or customer facing organisation preferably in an SME and/or start-up scenario where things are being built from scratch or created for the first time.

NFP and You... Better. Together.

NFP is an inclusive Equal Employment Opportunity employer.

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